Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and ensuring that critical business operations run smoothly without interruption. The engineer plays a vital role in supporting the overall health of the software environment by addressing problems efficiently and effectively.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document and communicate issue resolutions and best practices to enhance team knowledge and efficiency.
- Assist in the development and implementation of process improvements to optimize system support and maintenance.
- Provide guidance and support to junior team members to foster professional growth and knowledge sharing.

Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Datasphere.
- Strong analytical and problem-solving abilities to diagnose and resolve complex software issues.
- Experience with monitoring and troubleshooting cloud-based business applications.
- Ability to work with multiple stakeholders to coordinate issue resolution and system enhancements.
- Familiarity with data integration and management within cloud platforms.
- Excellent communication skills to effectively document and convey technical information.
- The candidate should have minimum 3 years of experience in SAP BTP Datasphere.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.


Qualification
15 years full time education