Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system performance and user experience.

Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical and problem-solving abilities related to financial application support.
- Experience in troubleshooting and resolving issues within enterprise resource planning systems.
- Ability to work with complex business processes and understand their impact on system functionality.
- Effective communication skills to interact with technical teams and business users.
- Familiarity with system monitoring tools and incident management processes.
- The candidate should have minimum 3 years of experience in SAP FI CO Finance.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.


Qualification
15 years full time education