Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FSCM Treasury and Risk Management (TRM)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance in a dynamic environment.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP FSCM Treasury and Risk Management (TRM).
- Strong analytical and problem-solving abilities related to SAP FSCM Treasury and Risk Management (TRM) modules.
- Experience in troubleshooting and resolving complex issues within SAP FSCM Treasury and Risk Management (TRM) environments.
- Ability to work with cross-functional teams to understand system dependencies and impacts.
- Familiarity with system monitoring tools and incident management processes.
- Excellent communication skills to effectively document and convey technical information.
- The candidate should have minimum 5 years of experience in SAP FSCM Treasury and Risk Management (TRM).
- This position is based at our BDC7A - SEZ location.
- A 15 years full time education is required.


Qualification
15 years full time education