Application Support Engineer
Accenture · Bengaluru · onsite · Posted 49d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability in a dynamic environment.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system performance.
Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Datasphere.
- Strong knowledge of cloud-based application support and troubleshooting methodologies.
- Experience in monitoring and maintaining enterprise-level business applications.
- Ability to analyze complex system logs and identify root causes of issues.
- Familiarity with integration of multiple software components within business ecosystems.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- The candidate should have minimum 5 years of experience in SAP BTP Datasphere.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability in a dynamic environment.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system performance.
Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Datasphere.
- Strong knowledge of cloud-based application support and troubleshooting methodologies.
- Experience in monitoring and maintaining enterprise-level business applications.
- Ability to analyze complex system logs and identify root causes of issues.
- Familiarity with integration of multiple software components within business ecosystems.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- The candidate should have minimum 5 years of experience in SAP BTP Datasphere.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Sourced from naukri
Skills
SAPTroubleshootingbusiness systemssystem reliabilitybusiness continuityDatasphereApplication SupportcloudCommunication Skills
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
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