Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system stability and performance, contributing significantly to the overall business continuity and efficiency.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.

Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical skills to diagnose and resolve application issues effectively.
- Experience in managing and supporting financial modules within enterprise resource planning systems.
- Ability to work with various stakeholders to understand business requirements and translate them into technical solutions.
- Good communication skills to articulate technical information clearly to non-technical audiences.
- Familiarity with system monitoring and incident management tools to ensure timely resolution of issues.
- The candidate should have minimum 3 years of experience in SAP FI CO Finance.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.


Qualification
15 years full time education