Application Support Engineer
Accenture · Bengaluru · onsite · Posted 49d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance throughout the day.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to escalate and resolve complex technical issues efficiently.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on resolving common issues.
Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Datasphere.
- Strong analytical skills to diagnose and resolve technical problems within business-critical systems.
- Experience in monitoring and maintaining cloud-based application environments.
- Ability to work with various system components and understand their interdependencies.
- Excellent communication skills to effectively interact with technical teams and stakeholders.
- Capability to manage multiple tasks and prioritize issues based on business impact.
- The candidate should have minimum 3 years of experience in SAP BTP Datasphere.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance throughout the day.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to escalate and resolve complex technical issues efficiently.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on resolving common issues.
Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Datasphere.
- Strong analytical skills to diagnose and resolve technical problems within business-critical systems.
- Experience in monitoring and maintaining cloud-based application environments.
- Ability to work with various system components and understand their interdependencies.
- Excellent communication skills to effectively interact with technical teams and stakeholders.
- Capability to manage multiple tasks and prioritize issues based on business impact.
- The candidate should have minimum 3 years of experience in SAP BTP Datasphere.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Sourced from naukri
Skills
SAPTroubleshootinganalytical thinkingbusiness systemsDatasphereApplication SupportcloudCommunication Skills
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
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IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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