Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to understand system behavior and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to improve application stability.
- Support junior team members by sharing knowledge and providing guidance on problem-solving techniques.

Professional Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Strong understanding of application lifecycle management and support processes.
- Experience with debugging and troubleshooting Java-based applications.
- Familiarity with monitoring tools and log analysis to identify system anomalies.
- Ability to analyze system behavior and performance metrics to recommend improvements.
- Good communication skills to effectively collaborate with technical and non-technical stakeholders.
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Pune office.
- A 15 years full time education is required.




Qualification
15 years full time education