Application Support Engineer
Accenture · Bengaluru · onsite · Posted 50d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members to support their professional growth and development.
Professional Technical Skills:
- Must To Have Skills: Proficiency in PeopleSoft Administration.
- Strong knowledge of system troubleshooting and root cause analysis techniques related to PeopleSoft environments.
- Experience in managing and maintaining PeopleSoft application servers, databases, and related infrastructure.
- Ability to coordinate with cross-functional teams to implement patches, upgrades, and configuration changes.
- Familiarity with performance tuning and optimization of PeopleSoft applications to ensure high availability.
- Skilled in monitoring tools and incident management processes to promptly address system alerts and issues.
- The candidate should have minimum 5 years of experience in PeopleSoft Administration.
- This position is based at our BDC7C - SEZ location.
- A 15 years full time education is required.
Qualification
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members to support their professional growth and development.
Professional Technical Skills:
- Must To Have Skills: Proficiency in PeopleSoft Administration.
- Strong knowledge of system troubleshooting and root cause analysis techniques related to PeopleSoft environments.
- Experience in managing and maintaining PeopleSoft application servers, databases, and related infrastructure.
- Ability to coordinate with cross-functional teams to implement patches, upgrades, and configuration changes.
- Familiarity with performance tuning and optimization of PeopleSoft applications to ensure high availability.
- Skilled in monitoring tools and incident management processes to promptly address system alerts and issues.
- The candidate should have minimum 5 years of experience in PeopleSoft Administration.
- This position is based at our BDC7C - SEZ location.
- A 15 years full time education is required.
Qualification
15 years full time education
Sourced from naukri
Skills
Incident ManagementTroubleshootingworkflowsPerformance Tuningbusiness systemssystem reliabilityapplication serversRoot Cause AnalysisApplication SupportMonitoring ToolsAdministrationSystem Troubleshooting
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
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IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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