Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Planning and Budgeting (EPBCS)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system reliability and support business continuity through effective problem-solving and timely interventions.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Monitor system performance and implement improvements to enhance stability and efficiency.
- Mentor junior team members to foster skill development and knowledge sharing.

Professional Technical Skills:
- Must To Have Skills: Proficiency in Oracle Planning and Budgeting (EPBCS).
- Strong analytical skills to diagnose and troubleshoot complex application issues.
- Experience in managing and supporting enterprise-level financial planning and budgeting solutions.
- Ability to work collaboratively across teams to deliver effective solutions.
- Familiarity with system monitoring tools and performance tuning techniques.
- Excellent communication skills to interact with technical and non-technical stakeholders.
- The candidate should have minimum 5 years of experience in Oracle Planning and Budgeting (EPBCS).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.




Qualification
15 years full time education