Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : TOSCA Testsuite
Good to have skills : Energy
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Monitor system performance and proactively identify potential issues before they impact operations.

Professional Technical Skills:
- Must To Have Skills: Proficiency in TOSCA Testsuite.
- Good To Have Skills: Experience with Energy.
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Ability to work collaboratively across diverse teams and communicate technical information effectively.
- Experience in managing and executing automated test cases using TOSCA Testsuite.
- Familiarity with software lifecycle processes and incident management.
- The candidate should have minimum 12 years of experience in TOSCA Testsuite.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.




Qualification
15 years full time education