Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : BlueYonder Order Sequencing
Good to have skills : AD Aftermarket
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system integrity and support business continuity through effective problem-solving and timely interventions.

Roles Responsibilities:
- SME with strong experience in the BY SEQUENCING application and familiarity with other production line scheduling tools and knowledge on the production process
- The Techno Functional Consultant will lead and support the design, configuration, optimization, and integration of the Blue Yonder Sequencing module, acting as a bridge between business users, solution architects, and technical teams. The role demands strong manufacturing domain knowledge, deep Sequencing functional expertise, and solid technical integration capabilities.
- Lead requirement discovery and fit gap analysis for BY Sequencing implementations
- Design and Configure
- Configure and tune Sequencing Optimizers (Classic / Run Optimizer)
- Translate business constraints into optimizer parameters
- Validate sequencing results with planners and operations teams
- Support SIT, UAT, and production go lives
- Drive continuous optimization and performance tuning

Professional Technical Skills:
- Must To Have Skills: Proficiency in BlueYonder Order Sequencing.
- Good To Have Skills: Experience with AD Aftermarket.
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Ability to work with multiple software components and understand their interdependencies.
- Experience in managing and supporting critical business applications in a dynamic environment.
- Excellent communication skills to effectively collaborate with diverse teams and stakeholders.
- The candidate should have minimum 7.5 years of experience in BlueYonder Order Sequencing.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.




Qualification
15 years full time education