Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FIORI/Gateway architecture
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.

Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.
- Strong knowledge of SAP FIORI design principles and Gateway service development.
- Experience in troubleshooting and resolving issues within SAP FIORI applications and backend integrations.
- Ability to analyze logs, trace errors, and debug complex system interactions.
- Familiarity with SAP NetWeaver Gateway and OData services.
- Good communication skills to effectively collaborate with cross-functional teams.
- The candidate should have minimum 7.5 years of experience in SAP FIORI/Gateway architecture.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.




Qualification
15 years full time education