Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :
Graph Databases

Good to have skills :Life Sciences R&D
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on user satisfaction and system reliability. Your role will require you to stay updated with the latest technologies and methodologies to effectively address challenges and improve service delivery.

Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively address potential issues.

Professional & Technical Skills:
Must To Have Skills:
Proficiency in Graph Databases.

Good To Have Skills:Experience with Life Sciences R&D.

Strong understanding of database management and optimization techniques.

Experience with troubleshooting and resolving complex software issues.

Familiarity with system integration and data migration processes.

Additional Information:

The candidate should have minimum 7.5 years of experience in Graph Databases.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification15 years full time education