Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Document and Reporting Compliance

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical software applications within the organization.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system challenges and implement effective resolutions.
• Document and communicate findings and solutions clearly to stakeholders to support knowledge sharing.
• Assist in the continuous improvement of support processes to enhance system stability and user satisfaction.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP Document and Reporting Compliance.
• Strong analytical and problem-solving abilities to diagnose and resolve complex software issues.
• Experience in monitoring and maintaining business-critical applications to ensure high availability.
• Ability to work effectively within a team environment and contribute to collaborative problem-solving.
• Good communication skills to interact with technical and non-technical stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP Document and Reporting Compliance.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.