Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Nutanix Administration, Vmware Virtualization Administration

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the development and implementation of process improvements to enhance system stability.
• Support junior team members by sharing knowledge and providing guidance when necessary.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Nutanix Administration, Vmware Virtualization Administration.
• Strong understanding of virtualization technologies and their application in enterprise environments.
• Experience with managing and maintaining hyper-converged infrastructure platforms.
• Ability to troubleshoot complex system issues and perform root cause analysis.
• Familiarity with storage management, network configuration, and system performance tuning.
• Skilled in monitoring tools and automation scripts to optimize system operations.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Nutanix Administration.
• This position is based at our HDC3B - SEZ location.
• A 15 years full time education is required.