Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : React.js

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
• Document findings and solutions clearly to support knowledge sharing and future troubleshooting.
• Assist in the continuous improvement of support processes and tools to enhance service quality.
• Provide guidance and support to junior team members to foster their professional growth.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in React.js.
• Strong understanding of front-end development principles and component-based architecture.
• Experience with debugging and troubleshooting complex software issues in web applications.
• Familiarity with version control systems and collaborative development workflows.
• Ability to analyze system logs and performance metrics to identify root causes of problems.
• Good communication skills to effectively interact with technical and non-technical stakeholders.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in React.js.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.