Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Database Administration (DBA)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through timely and effective problem resolution.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and operation of business applications.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in the development and implementation of process improvements to enhance system reliability and efficiency.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
• Experience in database performance tuning and optimization.
• Strong knowledge of backup and recovery techniques for Oracle databases.
• Ability to manage database security and user access controls.
• Familiarity with database monitoring tools and automation scripts.
• Understanding of database architecture and data replication methods.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Oracle Database Administration (DBA).
• This position is based at our DDC5E - SEZ location.
• A 15 years full time education is required.