Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :MySQL Database Administration

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and support business continuity, while adapting to evolving technical challenges and priorities throughout the day.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with cross-functional teams to streamline issue resolution and improve system reliability.
- Mentor junior team members to enhance their technical skills and problem-solving capabilities.
- Monitor system health and proactively identify potential risks to prevent downtime.
- Document troubleshooting processes and share knowledge to support continuous improvement.

Professional Technical Skills:
-
Must To Have Skills:
Proficiency in MySQL Database Administration.
- Experience in database performance tuning, backup and recovery strategies, and security management.
- Strong knowledge of database architecture, replication, and clustering techniques.
- Ability to analyze and optimize complex queries to improve system efficiency.
- Familiarity with scripting languages to automate routine database tasks.
- Experience in troubleshooting database-related issues in high-availability environments.
- The candidate should have minimum 5 years of experience in MySQL Database Administration.
- This position is based at our KDC1A - SEZ location.
- A 15 years full time education is required.


Qualification
15 years full time education