Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :PostgreSQL

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting processes. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of issues to support business continuity and operational excellence.

Roles Responsibilities:
Preferably have a working experience of 4 Years plus , on production PostgreSQL
Experience of working in a production support environment. Monitoring database performance Optimizing Queries and handle escalations
Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
Implement security features, DR implementation and switch over.

Must have Skills : Install Configure PostgreSQL
Technical capabilities PostgreSQL 9.x, 10.x, 11.x
Server tuning, Troubleshooting of Database issues
Linux Shell Scripting
Install, Configure and maintain Fail Over mechanism
Backup - Restoration, Point in time database recovery
Good to Have Skills : Experience with other relational databases:Oralce, Aurora, MSSQL.
Experience with Containers, Docker, and Docker Swarm.
Prior experience working in an Agile environment.
Experience with DevOps tools such as Chef, Puppet, Ansible.
Exposure and experience with ETL and data warehousing. ITIL Certified Good communication skills

Professional Attributes Good communication skills
Educational Qualification: Accenture Standers
Additional Info Good communication skills.

Professional Technical Skills:
-
Must To Have Skills:
Proficiency in PostgreSQL.
- Strong knowledge of database management and optimization techniques.
- Experience in incident and problem management within complex IT environments.
- Ability to create and manage Requests for Change and maintain accurate knowledge base documentation.
- Excellent collaboration skills to work effectively with vendors and service management teams.
- The candidate should have minimum 3 years of experience in PostgreSQL.
- This position is based at our BDC7A - SEZ location.
- A 15 years full time education is required.


Qualification
15 years full time education