Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP CO Management Accounting

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members by sharing knowledge and guiding them through complex issues.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional Technical Skills:
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Must To Have Skills:
Proficiency in SAP CO Management Accounting.
- Strong analytical skills to diagnose and resolve complex application issues.
- Experience in managing and supporting integrated business systems within enterprise environments.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Familiarity with system monitoring tools and incident management processes.
- Capability to document solutions and maintain knowledge bases for team reference.
- The candidate should have minimum 7.5 years of experience in SAP CO Management Accounting.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.


Qualification
15 years full time education