Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP ABAP Development for HANA, SAP UI5 Development

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and performance, while continuously monitoring and analyzing system behavior to prevent potential disruptions. The role demands adaptability and a keen eye for detail to address complex challenges in a timely and effective manner.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to streamline support processes and improve response times.
- Mentor junior team members to enhance their problem-solving capabilities.
- Coordinate cross-functional communication to ensure alignment on issue resolution strategies.

Professional Technical Skills:
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Must To Have Skills:
Proficiency in SAP ABAP Development for HANA, SAP UI5 Development.
- Strong expertise in debugging and troubleshooting SAP applications within complex environments.
- Experience in performance tuning and optimization of SAP HANA systems.
- Ability to analyze system logs and trace issues to their root cause effectively.
- Familiarity with integration points between SAP modules and third-party applications.
- Skilled in documenting technical solutions and maintaining knowledge repositories.
- The candidate should have minimum 7.5 years of experience in SAP ABAP Development for HANA, SAP UI5 Development.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.


Qualification
15 years full time education