Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : AIX System Administration

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, detailed analysis, and collaboration with different teams to maintain system stability and performance, contributing to the overall success of business operations.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system reliability and optimize performance through innovative approaches.
• Mentor junior team members to enhance their technical skills and problem-solving capabilities.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in AIX System Administration.
• Experience in managing and troubleshooting complex AIX environments including system performance tuning and capacity planning.
• Strong knowledge of shell scripting and automation to streamline system administration tasks.
• Ability to analyze system logs and diagnose issues related to hardware, software, and network components.
• Familiarity with backup and recovery procedures to ensure data integrity and availability.
• Understanding of security best practices and compliance requirements within AIX systems.
  
  

Additional Information:

• The candidate should have minimum 8 years of experience in AIX System Administration.
• This position is based at our MDC5C - SEZ office.
• A 15 years full time education is required.