Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP BTP Integration Suite

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires continuous monitoring and analysis to ensure system stability and performance, collaborating with different teams to maintain seamless operations. The position demands a dynamic approach to troubleshooting, where the engineer investigates complex problems, implements effective solutions, and supports the ongoing health of critical applications that drive business success.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate cross-functional communication to ensure timely resolution of issues.

Professional Technical Skills:
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Must To Have Skills:
Proficiency in SAP BTP Integration Suite.
- Experience with integration technologies and middleware platforms related to SAP environments.
- Strong troubleshooting and analytical skills to diagnose and resolve complex system issues.
- Ability to work with cloud-based integration services and understand enterprise application connectivity.
- Familiarity with monitoring tools and performance tuning within integration landscapes.
- The candidate should have minimum 7.5 years of experience in SAP BTP Integration Suite.
- This position is based at our BDC14A - STPI office.
- A 15 years full time education is required.


Qualification15 years full time education