Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Worksoft Certify

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring the smooth operation of applications, and implementing solutions that enhance system performance and reliability. You will engage in continuous learning to stay updated on the latest technologies and methodologies, contributing to the overall efficiency of the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Worksoft Certify. - Strong analytical and problem-solving skills. - Experience with application support and troubleshooting. - Familiarity with software testing methodologies. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 5 years of experience in Worksoft Certify. - This position is based at our Bhubaneswar office. - A 15 years full time education is required.