Application Support Engineer

 About The Role  



Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :PowerFactory



Good to have skills :NA



Educational Qualification :15 years full time education



Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively address potential issues.

Professional & Technical


Skills:

Must To Have


Skills:

Proficiency in PowerFactory.

Strong analytical and problem-solving skills.

Experience with system monitoring and performance tuning.

Familiarity with incident management and ticketing systems.

Ability to work collaboratively in a team-oriented environment.


Additional Information

The candidate should have minimum 5 years of experience in PowerFactory.

This position is based at our Bengaluru office.

A 15 years full time education is required.

 Qualification 15 years full time education