Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Java Enterprise Edition

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.



Roles & Responsibilities:


- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in training and mentoring junior team members to foster their development.

Professional & Technical Skills:
-
Must To Have Skills:
Proficiency in Java Enterprise Edition.
- Strong understanding of application support methodologies and best practices.
- Experience with troubleshooting and debugging complex software issues.
- Familiarity with database management and SQL for data retrieval and manipulation.
- Knowledge of software development life cycle and agile methodologies.



Additional Information:

- The candidate should have minimum 3 years of experience in Java Enterprise Edition.
- This position is based at our Pune office.
- A 15 years full time education is required.


Qualification15 years full time education