Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Automated Testing

Good to have skills : NA
Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.



Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead efforts to improve system stability and performance through effective issue resolution.

Mentor junior team members to enhance their problem-solving skills and technical knowledge.

Coordinate cross-functional communication to ensure alignment on system support and development activities.

Professional Technical Skills:

Must To Have Skills:

Proficiency in Automated Testing.

Experience in designing and executing automated test scripts to validate software functionality and performance.

Strong knowledge of test automation frameworks and tools to enhance testing efficiency.

Ability to analyze test results and troubleshoot issues to ensure high-quality software delivery.

Familiarity with continuous integration and continuous deployment processes to support automated testing workflows.

Skilled in collaborating with development and operations teams to integrate automated testing into the software lifecycle.

The candidate should have minimum 7.5 years of experience in Automated Testing.

This position is based at our Chennai office.

A 15 years full time education is required.

Qualification 15 years full time education