Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Program Project Management

Good to have skills : NA
Minimum 12 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
The Project Manager is responsible for end-to-end planning, execution, and delivery of IT projects for global clients. The role involves managing scope, timelines, cost, quality, and stakeholder expectations while leading cross-functional teams to deliver business value through technology solutions. Supply chain project execution experience is mandatory along with BlueYonder experience



Roles Responsibilities:

Project Planning Execution

Define project scope, objectives, milestones, and success criteria in alignment with client goals.

Create and maintain detailed project plans, schedules, and resource allocations.

Ensure timely delivery of project outputs by managing execution across development, testing, and deployment phases.

Stakeholder Management

Act as the primary point of contact for clients, internal stakeholders, and vendors.

Facilitate regular status updates, steering committee meetings, and escalation management.

Manage stakeholder expectations through proactive communication and transparency.

Team Leadership

Lead cross-functional project teams across geographies (onshore/offshore).

Assign tasks, monitor progress, and resolve delivery blockers.

Drive team motivation, collaboration, and accountability.

Risk, Quality Compliance

Identify, track, and mitigate project risks and issues.

Ensure adherence to delivery methodologies (Agile, Waterfall, Hybrid) and quality assurance practices.

Comply with Accenture''s delivery, security, and audit standards.

Budget Financial Management

Manage project budgets, forecasts, and billing schedules.

Ensure alignment to contractual obligations and deliverables.

Track financial performance and report variances with mitigation actions.

Professional Technical Skills:

Must Have Skills: Proficiency in Program Project Management.

Strong organizational and multitasking abilities to manage complex projects and coordinate with diverse teams.

Excellent problem-solving skills with the ability to analyze technical issues and develop effective solutions.

Effective communication skills to facilitate collaboration and convey technical information clearly to stakeholders.

Experience in managing project timelines, resources, and deliverables to ensure successful project completion.

Ability to adapt to changing priorities and work efficiently in a fast-paced environment.

Strong project management and organizational skills

Proven ability to manage multiple workstreams simultaneously

Excellent communication, negotiation, and interpersonal skills

Experience in Agile/Scrum, PMP, or PRINCE2 methodologies

Proficient in tools like MS Project, JIRA, Confluence, ServiceNow, or Clarity

The candidate should have minimum 12 years of experience in Program Project Management.

Bachelor s degree in computer science, Engineering, or related field

Experience delivering projects in Retail, Manufacturing, Supply Chain, or Cloud environments

Exposure to global delivery models and stakeholder management across time zones

This position is based at our Chennai office.

A 15 year full-time education is required.

Qualification 15 years full time education