Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Analytics Cloud Development

Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the stability and efficiency of critical software environments.



Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead efforts to improve system reliability and performance through innovative problem-solving.

Mentor junior team members to enhance their technical capabilities and support skills.

Coordinate cross-functional communication to ensure alignment on issue resolution and project goals.

Professional Technical Skills:

Must To Have Skills:

Proficiency in SAP Analytics Cloud Development.

Strong analytical skills to diagnose and troubleshoot complex software issues.

Experience with system monitoring and incident management tools.

Ability to work collaboratively in a multi-disciplinary team environment.

Excellent communication skills to effectively convey technical information to diverse stakeholders.

Capability to manage multiple priorities and deliver solutions under tight deadlines.

The candidate should have minimum 5 years of experience in SAP Analytics Cloud Development.

This position is based at our BDC6F - SEZ office.

A 15 years full time education is required.

Qualification 15 years full time education