Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Java Enterprise Edition

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in training and mentoring junior team members to foster their development.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Java Enterprise Edition.
• Strong understanding of application support methodologies and best practices.
• Experience with troubleshooting and debugging complex software issues.
• Familiarity with database management and SQL for data retrieval and manipulation.
• Knowledge of software development life cycle and agile methodologies.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Java Enterprise Edition.
• This position is based at our Pune office.
• A 15 years full time education is required.