Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NAMinimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system stability and performance in a dynamic environment.
Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Mentor junior team members to enhance their technical and problem-solving skills.

Drive continuous improvement initiatives to optimize support processes and system reliability.
Professional Technical Skills:
Must To Have Skills:

Proficiency in Microsoft Windows Server Administration.

Experience in managing and troubleshooting server environments, including installation, configuration, and maintenance.

Strong knowledge of system monitoring tools and performance tuning techniques.

Ability to analyze logs and diagnose complex issues affecting server and application performance.

Familiarity with backup and disaster recovery procedures to ensure data integrity and availability.

The candidate should have minimum 5 years of experience in Microsoft Windows Server Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education