Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : VMWare Cloud Administration
Good to have skills : NAMinimum
12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a dynamic approach to problem-solving, ensuring the smooth operation and reliability of critical applications. The position demands continuous monitoring, analysis, and collaboration to maintain system integrity and support business continuity effectively.
Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Expected to provide solutions to problems that apply across multiple teams.

Coordinate with stakeholders to ensure timely resolution of complex issues impacting business operations.

Mentor and guide junior team members to enhance their technical capabilities and problem-solving skills.

Drive continuous improvement initiatives to optimize support processes and system performance.
Professional Technical Skills:
Must To Have Skills:

Proficiency in VMWare Cloud Administration.

Strong knowledge of virtualization technologies and cloud infrastructure management.

Experience in troubleshooting and resolving issues in multi-tiered application environments.

Ability to manage and automate cloud resources using scripting and orchestration tools.

Familiarity with monitoring tools and performance tuning in cloud environments.

Excellent analytical skills to diagnose and resolve complex system problems efficiently.

The candidate should have minimum 12 years of experience in VMWare Cloud Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education