Application Support Engineer

 About The Role  



Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :EPIC Systems



Good to have skills :NA
Minimum

7.5 year(s) of experience is required



Educational Qualification :15 years full time education



Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical

Skills:

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Must To Have

Skills:

Proficiency in EPIC Systems.- Must To Have:Ambulatory- Strong analytical and problem-solving skills.- Experience with incident management and resolution processes.- Familiarity with software development life cycle methodologies.- Ability to work collaboratively in a team-oriented environment.

Additional Information:- The candidate should have minimum 7.5 years of experience in EPIC Systems.- This position is based in Chennai.- A 15 years full time education is required.

 Qualification 15 years full time education