Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP ABAP Development for HANA

Good to have skills :NA

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain smooth operational workflows. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical software applications within the organization.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze and troubleshoot complex system issues.
- Document findings and resolutions to support knowledge sharing and future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.


Professional Technical Skills:

-
Must To Have Skills:
Proficiency in SAP ABAP Development for HANA.
- Experience in debugging and performance tuning within SAP environments.
- Strong understanding of database concepts and integration with SAP HANA.
- Ability to analyze system logs and trace errors to identify root causes.
- Familiarity with software lifecycle management and change control processes.



Additional Information:

- The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
- This position is based at our Kolkata office.
- A 15 years full time education is required. Qualification 15 years full time education