Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :TOSCA Testsuite

Good to have skills :Test Management
Minimum 12 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.


Professional Technical Skills:

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Must To Have Skills:
Proficiency in TOSCA Testsuite.
- Good To Have Skills:Experience with Test Management.
- Strong understanding of automated testing frameworks.
- Tosca certified and experience building and maintaining Tosca scripts
- Experience in test execution using Elastic Execution Agents.
- Know how on using Tosca s copilot capabilities is good to have
- Experience in SAP test automation with Tosca is preferred.
- Experience in troubleshooting and debugging complex software issues.
- Familiarity with software development life cycle methodologies.



Additional Information:

- The candidate should have minimum 12 years of experience in TOSCA Testsuite.
- This position is based at our Hyderabad office.
- A 15 years full time education is required. Qualification 15 years full time education