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    Job · 12162888

    MUMBAI · FULLTIME

    Application Support Engineer

    Accenture logo

    Accenture

    Mumbai · onsite · Posted 65d ago

    Sourced fromNaukri
    Undisclosed12–17 yrsfulltimeMumbai

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    About The Role 
    Project Role :
    Application Support Engineer



    Project Role Description :
    Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.



    Must have skills :
    Oracle Sales Cloud Incentive Compensation


    Good to have skills :
    NA
    Minimum

    12 year(s) of experience is required

    Educational Qualification :
  1. 15 years full time education

    Summary:
    As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with various teams to ensure seamless operations, troubleshooting software problems, and providing solutions that enhance system performance. You will also be responsible for maintaining documentation and ensuring that all systems are functioning optimally, contributing to the overall efficiency of the organization.


  2. Additional Information

  3. - Expected to be an SME.
    - Collaborate and manage the team to perform.
    - Responsible for team decisions.
    - Engage with multiple teams and contribute on key decisions.
    - Expected to provide solutions to problems that apply across multiple teams.
    - Facilitate knowledge sharing sessions to enhance team capabilities.
    - Monitor system performance and implement improvements as necessary.

  4. Professional Technical Skills:
    - Experience in establish monitor governance processes across multiple Oracle Fusion Sales Incentive Compensation (OFIC) instances.
    - Expertise in Incentive capabilities of Incentive Compensation– Compensation Plan, Payments Life cycle, integrations and data model extensions.
    - Should have experience in
  5. Compensation Plan and Components,
  6. Classification and Credit rules
  7. Transaction Process Management
  8. Approvals
  9. Import/Export
  10. Payment Processing
  11. Dispute Management
  12. Draw and Recovery
  13. SOAP/REST APIs
  14. User Defined Queries
  15. Formulas
  16. Reports
  17. Analytics
  18. Flex Fields
    - Good To have experience in Territory, Quota management
    - Experience in establishing unified design and documentation standards guidelines.
    - Be part of requirement and design discussions for global OFIC implementations to review and approve Compensation Plan and Credit Rule design framework.
    - Good to have experience with other oracle cloud integrated applications like Sales cloud and B2B service cloud.
    Experience in understanding continuous integration and development.


  19. Additional Information- The candidate should have minimum 12 years of experience in Oracle Sales Cloud Incentive Compensation.
    - This position is based in Mumbai.
    - A 15 years full time education is required.

    Qualification15 years full time education
  20. Sourced from naukri

    Section · 02

    Skills

    TroubleshootingExportbusiness systemsapisImport Exportincentive compensationB2BPayment ProcessingAnalyticsOracle DBOracle FusionService CloudcloudREST APIImportoperationsSalesSOAPCi/Cd

    Section · Company

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

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