Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : NetApp Data Management & Cloud Storage Solutions

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

Design, build and configure applications to meet business process and application requirements.

Key Responsibilities : As an experienced Storage administrator the role will involve providing Storage technical administration support and Storage development services Projects The person must possess self confidence in his / her technical abilities to perform day to day Storage administration project Migration as well as troubleshoot production issues Technical Experience : Knowledge and practical experience of NetApp 7 Cluster mode and EMC VNX/VMAX/Isilon IBM Mandatory knowledge and Hands-on NetApp Storage allocation/de-allocation/Ports /igroup /Mapping Hardware troubleshooting understating on NetApp Cluster Mode Experience in NetApp C Mode replication technologies Experience in NetApp C Mode Migration activities In Addition to NetApp experience in EMC Isilon VNX Hand on experience on creation of arrays, ranks, extent pools, and volumes, allocation / de allocat Professional Attributes : Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution. hands-on Nasuni, Tintri backup product hands on

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in monitoring system performance and proactively identify potential issues to prevent downtime.
• Support junior team members by sharing knowledge and providing guidance on technical challenges.
• Participate in the development and improvement of operational processes to enhance service delivery.
• Engage in continuous learning to stay updated with evolving technologies and industry best practices.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in NetApp Data Management & Cloud Storage Solutions.
• Strong understanding of storage architecture, data protection, and backup strategies.
• Experience with troubleshooting storage systems and resolving complex technical issues.
• Familiarity with cloud storage platforms and integration with on-premises infrastructure.
• Ability to analyze system logs and performance metrics to identify root causes of incidents.
• Skilled in collaborating with cross-functional teams and external vendors to resolve technical challenges.
  
  

Additional Information:

• Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution Ability to work shift patterns and provide 24/7 support Good 3rd Party Liaison, ie Suppliers of storage products and har
• The candidate should have minimum 3 years of experience in NetApp Data Management & Cloud Storage Solutions.
• This position is based at our Pune office.
• A 15 years full time education is required.