Application Support Engineer

About The Role 
Project Role :Application Support Engineer



Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.



Must have skills :
Oracle Sales Cloud Sales Force Automation


Good to have skills :NA
Minimum

3 year(s) of experience is required

Educational Qualification :

15 years full time education

Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing insights to enhance system efficiency, all while maintaining a focus on delivering exceptional service to users and stakeholders.

Additional Information

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system support.
- Provide training and guidance to junior team members on troubleshooting techniques.

Professional Technical Skills:
- Around 3 to 6 years of Experience as OracleB2B Sales Cloud Developer with minimum 2 E2E implementation.
Should have worked on the below areas of Sales Cloud
- Resource, Organization setup
- Account, Contact, Lead, Opportunity, Household, Partner Management
- Application Composer
- Page Composer
- Custom Security Policy/Rules
- Groovy Scripting
- SOAP/Rest APIs
- Import Export
- Simple Custom Reports
- Outlook, Office 365, Mobile
- Territory, Quota, Forecast Management
- Good SQL knowledge for Data Models

Additional Information- The candidate should have minimum 3 years of experience in Oracle Sales Cloud Sales Force Automation.
- This position is based at our Mumbai office.
- A 15 years full time education is required.

Qualification15 years full time education