Application Support Engineer

Job Description

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :React.js

Good to have skills :NA

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to end-users and stakeholders.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance knowledge sharing within the team.
- Engage in proactive monitoring of application performance to identify potential issues before they impact users.

Professional Technical Skills:
-
Must To Have Skills:
Proficiency in React.js.
- Strong understanding of front-end development principles and best practices.
- Experience with debugging and troubleshooting application issues.
- Familiarity with version control systems such as Git.
- Knowledge of RESTful APIs and how to integrate them with front-end applications.


Additional Information:
- The candidate should have minimum 3 years of experience in React.js.
- This position is based at our Indore office.
- A 15 years full time education is required.


Qualification15 years full time education