Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Java Enterprise Edition



Good to have skills :NA



Educational Qualification :15 years full time education



Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.

Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning.

Monitor application performance and proactively identify areas for improvement to enhance user experience.

Professional Technical Skills:
Must To Have Skills:

Proficiency in Java Enterprise Edition.

Strong understanding of application support methodologies and best practices.

Experience with troubleshooting and debugging complex software issues.

Familiarity with database management and SQL for data retrieval and manipulation.

Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Additional Information:

The candidate should have minimum 5 years of experience in Java Enterprise Edition.

This position is based at our Indore office.

A 15 years full time education is required.

Qualification
15 years full time education