Application Support Engineer
Accenture · Mumbai · onsite · Posted 67d ago
Not disclosed3–5 yrsfulltimeSourced from
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About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Sales Cloud Incentive Compensation
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.
Roles & Responsibilities:
Classification and Credit rules
Transaction Process Management
Workflows/Approvals
Participation management
security
Import/Export
Payment Processing, Payment Plan
Dispute Management
SOAP/REST APIs
User Defined Queries
Formulas
Reports and Dashboards
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Sales Cloud Incentive Compensation
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.
Roles & Responsibilities:
- Experience in establish & monitor governance processes across multiple Oracle Fusion Incentive Compensation instances.
- Expertise in Incentive capabilities of Incentive Compensation– Compensation Plan, Payments Life cycle, integrations and data model extensions.
- Should have experience in
Classification and Credit rules
Transaction Process Management
Workflows/Approvals
Participation management
security
Import/Export
Payment Processing, Payment Plan
Dispute Management
SOAP/REST APIs
User Defined Queries
Formulas
Reports and Dashboards
- Good To have experience in Territory, Quota management
- Experience in establishing unified design and documentation standards & guidelines.
- Be part of requirement and design discussions for global Oracle fusion incentive compensation implementations to review and approve Compensation Plan and Credit Rule design framework.
- Good to have experience with other oracle cloud integrated applications like Sales cloud and B2B service cloud.
- Experience in understanding continuous integration and development.
- Must To Have Skills: Proficiency in Oracle Sales Cloud Incentive Compensation.
- Strong analytical and problem-solving abilities to diagnose and resolve software issues effectively.
- Experience with application monitoring tools and techniques to ensure system health and performance.
- Ability to communicate technical information clearly and collaborate with diverse teams.
- Familiarity with business process workflows related to sales and incentive compensation systems.
- The candidate should have minimum 3 years of experience in Oracle Sales Cloud Incentive Compensation.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
Sourced from foundit
Skills
Application monitoring tools and techniquesClassification and Credit rulesCompensation Plan and ComponentsIncentive capabilities of Incentive CompensationPayment Processing Payment PlanUnderstanding continuous integration and developmentWorkflows Approvalsdispute managementImport ExportReports And DashboardsFormulasParticipation ManagementSOAP/REST APIsCompensation Plan PaymentsData model extensionsLife cycle integrationsTransaction Process ManagementUser Defined QueriesSecurityOracle Sales Cloud Incentive Compensation
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
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