MUMBAI · FULLTIME
Application Support Engineer
Tech Mahindra
Mumbai · onsite · Posted 68d ago
Sourced from
₹2.5L - ₹3.0L PA1–2 yrsfulltimeMumbai
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.2s
- Found the form on Naukri · 5 questions to answer1.8s
- Decided the answers for all of them2.2s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
L1 Support engineer
Location: Mumbai (Work from office)
Shift: Rotational
Experience- 8 months - 2 years
Work Type: Contract (6 Months)
Role Responsibilities:
- Request and Incident Management support
- Acknowledgement, monitoring, and closure of tickets
- Following ITIL processes and providing updates through the ServiceNow ITSM tool
- Monitoring LivePerson services and dashboards
- Managing outage communications with Thames Water and Tech Mahindra teams
- Coordinating with Development and Operations teams for issue resolution
Candidate Requirement:
- Good verbal and written English communication skills are mandatory, as the role involves regular stakeholder communication, incident/outage updates, and coordination with customer and internal teams.
Sourced from naukri
Section · 02
Skills
dashboardsServicenowIncident ManagementITILL1 SupportMonitoringLivePersonApplication Supportticketing
Section · Company
About Tech Mahindra
Tech Mahindra
IT Services & Consulting
119.3k+
employees
1986
40 years old
Pune, Maharashtra
India
₹2.5L – ₹3L PA
This role
About
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!
Industries
IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction
Employee ratings
43,279 reviews
3.4/ 5
Culture
3.2
Career growth
2.7
Work-life
3.4
Employees rate it well for
Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044
Find them on