Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : Java Standard Edition


Good to have skills : NA
Minimum
5 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.


Roles Responsibilities:

Role is for night shift.

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead efforts to improve system reliability and performance through collaborative troubleshooting.

Mentor junior team members to enhance their problem-solving skills and technical knowledge.

Coordinate with stakeholders to prioritize and address critical issues impacting business operations.


Professional Technical Skills:


Must To Have Skills:

Proficiency in Java Standard Edition.

Strong knowledge of debugging and troubleshooting techniques within complex software environments.

Experience with monitoring tools and incident management processes to ensure timely resolution of issues.

Ability to analyze logs and system outputs to identify root causes of software malfunctions.

Familiarity with software lifecycle processes and version control systems.

Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

The candidate should have minimum 5 years of experience in Java Standard Edition.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualification 15 years full time education