Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :EPIC Systems

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage in problem-solving activities, utilizing your expertise to enhance system functionality and user experience, while also documenting your findings and solutions for future reference.
Roles Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate training sessions for junior team members to enhance their skills and knowledge.

Monitor system performance and proactively identify areas for improvement. Professional Technical Skills:Must To Have Skills:Proficiency in EPIC Systems.

Must To Have Skills:Radiant Cupid

Strong analytical and troubleshooting skills to diagnose and resolve application issues.

Experience with system integration and data flow management.

Familiarity with software development life cycle and methodologies.

Ability to communicate effectively with technical and non-technical stakeholders.
Additional Information:

The candidate should have minimum 5 years of experience in EPIC Systems.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification15 years full time education