Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Salesforce Development

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of applications, all while maintaining a focus on delivering exceptional service to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage with users to gather feedback and identify areas for improvement in application performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Development. - Strong understanding of application support processes and methodologies. - Experience with troubleshooting and resolving software issues in a timely manner. - Familiarity with system integration and data migration techniques. - Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Development. - This position is based at our Ahmedabad office. - A 15 years full time education is required.