Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL)

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.

Document findings and solutions clearly to support knowledge sharing and future reference.

Assist in the continuous improvement of support processes and tools to enhance efficiency.

Provide guidance and support to junior team members to foster their professional growth.

Professional Technical Skills:

Must To Have Skills:

Proficiency in Oracle Procedural Language Extensions to SQL (PLSQL).

Strong problem-solving skills with the ability to analyze and debug complex software issues.

Experience in managing and supporting critical business applications in a production environment.

Ability to work effectively in a collaborative team setting and communicate technical information clearly.

Familiarity with database concepts and performance tuning related to Oracle databases.

Capability to document technical processes and solutions comprehensively.

The candidate should have minimum 3 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL).

This position is based at our Bengaluru office.

A 15 years full time education is required.

Qualification 15 years full time education