Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : SAP Basis Administration


Good to have skills : SAP HANA DB Administration
Minimum
5 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring the seamless operation of applications that are vital to business functions. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience, while also documenting your findings and solutions for future reference.


Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.

Monitor system performance and proactively identify areas for enhancement to ensure optimal functionality.


Professional & Technical Skills:


Must To Have Skills:

Proficiency in SAP Basis Administration.

Good To Have Skills: Experience with SAP HANA DB Administration.

Strong understanding of system architecture and integration.

Experience in troubleshooting and resolving application issues.

Familiarity with database management and performance tuning.

Ability to work collaboratively in a team-oriented environment.

The candidate should have minimum 5 years of experience in SAP Basis Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualification 15 years full time education