Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Basis Administration

Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and performance, while continuously monitoring and analyzing system behavior to prevent potential disruptions. The position demands adaptability and a keen eye for detail to address complex challenges in a fast-paced environment, contributing to the overall efficiency and reliability of business processes.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with cross-functional teams to ensure seamless integration and support of business applications.

Mentor junior team members to enhance their technical skills and problem-solving capabilities.

Monitor system performance and implement improvements to optimize operational efficiency.

Professional & Technical Skills:

Must To Have Skills:

Proficiency in SAP Basis Administration.

Experience in managing and maintaining SAP environments including system installations, upgrades, and patching.

Strong knowledge of database administration and performance tuning related to SAP systems.

Ability to troubleshoot and resolve complex technical issues within SAP landscapes.

Familiarity with system monitoring tools and automation scripts to enhance system reliability and reduce downtime.

The candidate should have minimum 5 years of experience in SAP Basis Administration.

This position is based at our Hyderabad office.

A 15 years full time education is required.

Qualification 15 years full time education