Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : React.js

Good to have skills : NA
Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead efforts to improve system stability and optimize application performance.

Mentor junior team members to enhance their problem-solving skills and technical knowledge.

Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional & Technical Skills:

Must To Have Skills:

Proficiency in React.js.

Strong knowledge of front-end development principles and best practices.

Experience in debugging and troubleshooting complex software issues.

Familiarity with version control systems and collaborative development workflows.

Ability to analyze system logs and performance metrics to identify root causes.

Effective communication skills to work with cross-functional teams and stakeholders.

The candidate should have minimum 7.5 years of experience in React.js.

This position is based at our Bengaluru office.

A 15 years full time education is required.

Qualification 15 years full time education