Application Support Engineer (.NET / Database)

About GIEOM:

GIEOM is a leading software product company specializing in Governance, Risk & Compliance (GRC), Operational Resilience, and Execution Excellence, serving banks, financial institutions, and enterprises across multiple geographies. As part of our continued growth and expansion, we are investing in the next generation of professionals. Learn more at www.gieom.com.

Job Description – Application Support Engineer (.NET / Database)

Location: Mumbai

Experience: 2–5 Years

Employment Type: Full-time

Job Summary

We are looking for an Application Support Engineer to work at a client location and provide day-to-day application and database support. The candidate should have hands-on experience in Oracle and SQL databases, C# debugging, .NET Core MVC, Web APIs, and basic knowledge of React, along with strong exposure to IIS (Windows) and RHEL Linux servers.

Key Responsibilities

·       Provide application support and troubleshoot issues in production and UAT environments.

·       Debug and resolve issues in C# and .NET Core MVC applications.

·       Support and maintain Web APIs.

·       Perform database analysis using Oracle and SQL.

·       Manage and troubleshoot applications hosted on IIS (Windows Server).

·       Handle basic server operations on RHEL Linux.

·       Coordinate with Application team for issue resolution.

·       Prepare incident reports and root cause analysis (RCA).

·       Work closely with client teams and adhere to SLA timelines.

Required Technical Skills

·       Databases: Oracle, SQL

·       Backend: C#, .NET Core MVC, ASP.NET Web API

·       Frontend: Basic knowledge of React

·       Servers: IIS (Windows), RHEL Linux

Qualifications

Bachelor's degree in Computer Science, IT, or related field preferred. Strong problem-solving skills and experience in application or production support roles. Good communication skills and ability to work under strict timelines.